Please call or email us if your question isn't covered below
Those who choose to have their vehicle maintained by a professional valeting company benefit in several ways, including the following...
What cleaning products do
you use?
We use professional, premium valeting products from leading manufacturers such as Autosmart, Auto Glym, Meguiars, & Bilt-Hamber
Do you have electricity and water supply?
Yes, we are fully set up to be self sufficient, we can however use your supply of water & electricity if you prefer
We cover most of the West Midlands, the majority of our customers are located in the following areas...
Knowle - Dorridge - Bentley Heath - Lapworth - Solihull - Hockley Heath - Shirley - Monkspath - Hampton in Arden - Balsall Common - Kenilworth - Henley in Arden - Meriden - Hatton - Warwick
What happens if the weather is wet or snowy?
More often than not, our customers prefer to receive our services in dry weather. We can still wash and valet vehicles in light rain, however services such as waxing, polishing or hydrophobic treatments are not
recommended in such conditions. We are happy to re-arrange your appointment if the weather is particularly adverse, ensuring that you benefit from seeing the end result in finer weather
This depends how much the vehicle is used and also weather conditions, we use high grade products and therefore re-application may only be required every 4 -6 months
How much notice do you need for bookings?
We are extremely busy right now, we are working approximately 10 days ahead
Can you remove strong smells or stains from upholstery?
Yes we can, we have professional wet/dry vacuums and steam cleaners which remove strong odours and stains from upholstery and carpets
Can you clean convertible
hoods?
Yes, we cater for convertible hood cleaning using high grade products designed for such purposes
What payment methods do
you accept?
We accept cash or card payments or you can pay via electronic bank transfer.
For our commercial or trade customers - we provide VAT invoices
Do you offer more specialist detailing services such as ceramic coating?
We can provide this service via one of our partners, based in Knowle and certified to the highest standards - please call for details
Depending upon the degree of swirls, we have methods designed to minimise the appearance of unsightly swirl marks. When using a machine car wash or drive through service, your vehicle may look nice at the time, however long term results can be very harmful if a vehicle is maintained this way on a regular basis, this is what creates swirl marks on your vehicle
What should I consider when I make a booking?
We suggest that your vehicle is parked in an area that allows us full access to move around it and that we are able to open all doors (including rear). We also require enough space to park our vehicle close by as this enables us to provide your services. You may find it useful to empty the contents of your boot and remove larger items such as child seats, this allows us to maximise the time we have with your vehicle.
Don't need the mobile service? We can offer a 'drop off' service in Knowle if you prefer to leave your vehicle with us and pick it up later in the day
Can you provide a service even if I'm not there?
The answer is yes, all we need is your permission and access to your vehicle. A lot of clients leave their keys with a trusted person such as a neighbour or colleague.
How long will it take to valet my vehicle?
We cannot say for sure as this depends on the size and condition of your vehicle prior to us arriving, we always agree with you exactly what services are being provided before we commence and then give you an estimated time for us to complete our services
Do you cater for commercial vehicles?
Yes, we cater for all types of vehicles that require washing/cleaning/valeting and decontaminating - See our Commercial vehicles page for more information
© Mobile Auto Spa is a service provided by Asperon Limited
