Please call or email us if your question isn't covered below
Those who choose to have their vehicle maintained by a professional valeting company benefit in several ways, including the following...
We ONLY use professional, premium brand valeting products from leading manufacturers such as Autosmart, Auto Glym, Meguiars, & Bilt-Hamber
More often than not, our customers prefer to receive our services in dry weather. We can still wash and valet vehicles in light rain, however services such as waxing, polishing or hydrophobic treatments are not recommended in such conditions. We are happy to re-arrange your appointment if the weather is particularly adverse, ensuring that you benefit from seeing the end result in finer weather
How much notice do you need for bookings?
We are always extremely busy, Fulfilling new bookings usually takes approximately 5-7 days. At busier periods this can be a little longer, we do however try to accommodate your requirements as much as possible.
Can you remove strong smells or stains from upholstery?
Yes we can, we have professional wet/dry vacuums and steam cleaners which remove strong odours and stains from upholstery and carpets
Yes, we both clean and re-waterproof convertible hoods using high grade products designed for such purposes
What payment methods do
We accept cash or card payments or you can pay via electronic bank transfer (immediate payment is required)
Yes we can using machine polishing techniques - Depending upon the degree of correction required, we have methods designed to minimise the appearance of unsightly scratches, scuff and swirl marks.
*What we mean by 'swirl marks' - When using a machine car wash or 'cheap' drive through car washes using inferior products and washing techniques, your vehicle may look nice at the time, however long term results can be very harmful if a vehicle is maintained this way on a regular basis, this is what creates swirl marks on your vehicle and other problems such as alloy wheel lacquer peeling off prematurely.
What should I consider when I make a booking?
We suggest that your vehicle is parked in an area that allows us full access to move around it and that we are able to open all doors (including rear). We also require enough space to park our vehicle close by as this enables us to provide your services. You may find it useful to empty the contents of your boot and remove larger items such as child seats, this allows us to maximise the time we have with your vehicle.
Note: We will require access to a plug socketWE CANNOT ATTEND ANY VEHICLES PARKED ON A PUBLIC HIGHWAY
Don't need the mobile service? We can offer a 'drop off' service in Knowle if you prefer to leave your vehicle with us and pick it up later in the day
Can you provide a service even if I'm not there?
The answer is yes, all we need is permission and access to your vehicle. A lot of clients leave their keys with a trusted person such as a neighbour or colleague.
How long will it take to valet my vehicle?
We cannot say for sure as this depends on the size and condition of your vehicle prior to us arriving, neglected interiors can take considerable time get back to a presentable condition, therefore an additional fee may be applicable if extra time is needed to complete the job to our high standards. We always agree with you exactly what services are being provided before we commence and then give you an estimated time for us to complete our services
Do you cater for commercial vehicles?
Yes, we cater for all types of vehicles that require washing/cleaning/valeting and decontaminating, prices vary depending on what is required, we are happy to give you a no obligation quote for this service
© Mobile Auto Spa is a service provided by Asperon Limited